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Privacy policy

Effective date: [08/28/2025]

At Egg Back Home, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, place an order, or interact with us.

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: your name, shipping and billing address, email address, and phone number.

  • Payment information: processed securely by third-party payment providers (we do not store full credit card numbers).

  • Commercial information: your orders, preferences, and shopping history.

  • Internet activity: device data, browsing behavior, IP address, and cookies.

  • Approximate geolocation: inferred from IP address for localization.

We only collect data necessary to fulfill your orders, provide customer service, comply with our legal obligations, and improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders.

  • Communicate with you about your purchases.

  • Respond to support requests.

  • Improve our website and services.

  • Send marketing emails or SMS messages (only if you opted in).

We never sell your personal information to third parties for their own marketing.

3. Cookies and Tracking

We use cookies and similar technologies to make our website function, analyze traffic, and show relevant advertising.

Where required by law, we honor Global Privacy Control (GPC) and other browser-based opt-out signals. You can also manage cookies in your browser settings.

4. Third-Party Services

Our store is hosted on Shopify Inc. Your data is stored securely through Shopify’s databases.

We may also use service providers such as Google Analytics, email marketing platforms, or shipping carriers. Each provider has its own privacy practices.

5. Data Retention

We retain personal information as long as needed to provide our services and comply with legal, tax, or accounting obligations. When data is no longer needed, we delete or anonymize it.

6. U.S. State Privacy Rights

Depending on your state, you may have rights to:

  • Access the personal data we hold about you.

  • Correct or update your data.

  • Request deletion of your data.

  • Opt-out of the sale or sharing of personal information and targeted advertising.

To exercise these rights, please email us at info@eggbackhomeusa.com or visit our “Your Privacy Choices” link in the website footer. We will verify your request consistent with state laws. We also honor browser-based opt-out signals like GPC where required.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it promptly.

8. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “effective date.”

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us: infousa@eggbackhome.com